Privacy Policy
This website, www.AncestressAwakening.com (“the Website”) is owned and operated by Cyndie Kramer (“we”, the “Company”).
We are strongly committed to protecting your privacy and providing a safe online experience for all of our visitors. We have developed this Privacy Policy to inform you of our policies regarding the collection, use, and disclosure of information we receive from users of the Website.
This Privacy Policy, along with our Terms of Use, governs your use of this site. By using www.AncestressAwakening.com (the “Website”), or by accepting the Terms of Use, you agree to be bound by our terms and this Privacy Policy.
Information We Collect
When you visit our Website, we will learn certain information about you. In order to provide you with the most efficient and personalized service and attention, and to accommodate certain requests which you make, we request information about you in certain circumstances and collect certain information automatically. We may collect and/or receive the following types of information from you:
Information Provided Voluntarily
Personal Information. You may be asked to provide personal information including your name, address, email address and phone number when you sign up for any of our offerings, join our email list, respond to a survey, register for a class, join our private forum, comment on a blog post, purchase a product or service or contact us by email or through the Website. We will only request the personal information that is required in order to fulfill our obligations to you, i.e. in order to deliver what you have requested, as well as to comply with any legal obligations that may accompany such an exchange.
Note that whenever you voluntarily make your personal information available for viewing by third parties online, such as on blogs, message boards, emails, or in chat areas – the information you share also can be seen, collected and used by third parties, and therefore, we cannot be responsible for any unauthorized third party use of such information that you voluntarily share.
Order & Billing Information. If you place an order through our Website, we track certain information about the products and services you purchase. At checkout, you will also be required to provide additional information required for processing your payment. This generally includes a debit or credit card or other payment information, expiration dates, card security codes, your billing address or similar information. This information is generally processed and captured by third-party vendors, such as payment processors and merchant account providers. To the fullest extent possible, we make an effort not to capture or retain this information ourselves (unless, for example, we are requested to process a refund, follow up on the delivery of goods or services, or work with customers or vendors on resolving any errors or other scenarios.) Third-party vendors who assist us in any of our business functions will also be doing so pursuant to their own terms and conditions, including privacy policies and terms of use.
Information Collected Automatically
In addition to the information described above, we may collect some or all of the following information:
Traffic Data. Information may be collected based on your use of the Website, which generally includes information about your computer hardware and software, such as: Internet Protocol (“IP”) addresses, operating systems, browser types, device types, URLs, access dates and times; pages that you visit on this Website; referring website information; carrier and country location, hardware and processor information, network type, and other related data. This traffic data cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way.
Cookies. Our website may use cookies in order to deliver a better experience for you. Cookies are files with small amounts of data that a website stores on the hard drive of your computer or mobile device hard so that certain information about your visit and web-browsing preferences will be recognized upon a return visit. Cookies serve functions such as “remembering” log-in names and passwords, or enabling or saving shopping cart contents. Like many websites, we may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them) to help us improve the experience you have with our Website. Cookies on our Website do not collect any personally identifiable information. Most web browsers have a function that allows you to disable your device from receiving or accepting cookies and to delete existing cookies from your device. However, disabling the cookies function may diminish your experience on the Website and some features may not work as intended. Third-party content that may be displayed on the Website may also contain its own cookies, but we have no access to or control over any information collected by third parties through the Website.
Third-Party Analytics. We may use third-party analytics services (such as Google Analytics) to evaluate and aggregate visitor data. These services help us evaluate visitors’ use of the Website, including time spent on certain pages, which areas of the Website receive the most traffic, how often visitors visit pages within the Website, and also provide general geographic location about visitors, the source of referred traffic (from other websites, vs search engines, etc). These third-party analytic services use cookies and other technologies to help analyze and provide us the data. By providing your consent to this Privacy Policy, you consent to the collection and review of data about you by these analytics providers in the manner and for the purposes set out herein. For more information on Google Analytics, including how to opt out of certain data collection, please visit www.google.com/analytics. If you opt out of any collection of data, your experience on the Website may be diminished and some features may not work as intended.
Other Third-Party Tracking Tools. We may also collect or receive information from third-party tracking tools (such as Facebook Conversion Tracking), and/or other third-party social media sites. A Facebook Pixel is a piece of programming code which allows us to follow the actions of users after they are redirected to our Website by clicking on a Facebook advertisement. We are thus able to record the effectiveness of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous, which means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook, who are able to connect the data with the user’s Facebook account and use the data for their own advertising purposes, in accordance with Facebook's Data Use Policy found at www.facebook.com/about/privacy. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. We are informing you on this matter according to our information at this time. For more information on Facebook Conversion Tracking, including how to opt out of certain data collection, please visit www.facebook.com/ads/preferences.
How We Use and Share Your Information
We use the information collected from Website visitors to understand customer needs, including regarding our Website services, to:
- present you with information through our Website and email services;
- provide our services, process orders, and administer our programs;
- fulfill our legal or contractual obligations to you;
- respond to your requests, and provide customer service, including in response to any problems that may arise, such as difficulties in navigating our Website or accessing certain features;
- improve our services or offerings;
- maintain and improve our Website;
- solicit your feedback, and to inform you about our products and services and those of our third-party marketing partners that we feel may be of interest or value to you; and
- personalize or display advertisements to you on third-party platforms, such as Google or Facebook, based on usage data collected during your visit to our Website.
As with transactions elsewhere, when you purchase products, services, or programs via our Website, your credit card company will also retain certain information regarding your purchase. We will not otherwise provide any personal data to your credit card company without your permission.
We may share the information collected with third-party businesses or partners participating in administering our programs or services, or to those providing business functions such as technical support, customer service, marketing assistance, etc. These businesses will only have access to information as necessary to perform their functions and to the extent permitted by law.
In the event that we have to collect on a debt owed to us by you, we may, as necessary, share your information with an attorney or a court of law to enforce our rights and collect what is owed.
Under certain circumstances we may be obligated or compelled to disclose the information: when required by law, court order or government agency, or when disclosing such information is reasonably required to protect the Company, its property, the Website, the safety of visitors or others.
We will never sell, rent or share your email address, phone number, address or other personally identifiable information to any other parties without your prior written consent.
Security of Your Information
The security of your personal information is important to us, but no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we incorporate standard industry practices internally and with our service providers, which we believe is sufficient for the information involved, we cannot guarantee its absolute security. Because we work with third-party businesses and vendors in various aspects of our business including operating this Website, database management, website security, etc., we cannot guarantee the absolute security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Any information that you provide to us via email should be treated with extra caution, as we cannot control the level of security available through email providers.
Passwords
In using the Website you agree to enter true and accurate information on the site as a part of the registration process for any products or services provided. It is your responsibility to protect your own password from disclosure to others and you are responsible for activities that take place using your password and within your account. If you share your password with anyone, they may be able to obtain access to your personal information. If you enter a false email address we have the right to immediately deactivate your account. We will use our best efforts to keep your passwords private and will not otherwise share your passwords without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with the Company’s rights or property.
External Websites
Occasionally, at our discretion, we may include or offer links to carefully chosen third-party products or services on our Website. These third-party external sites have separate and independent privacy policies. When visiting any third-party websites, you are responsible for reviewing the privacy policy and terms of use applicable to each site. We therefore have no responsibility or liability for the content and activities of these external sites, and therefore we cannot be held liable for the information on their websites or that you voluntarily share with their websites. Nonetheless, we seek to protect the integrity of our Website and we welcome any feedback about these websites.
Children
We are strongly committed to protecting the safety and privacy of children who visit our Website. We do not knowingly collect personal information from children under the age of 13 through the Website. If you are under 13, please do not give us any personal information. If you have reason to believe that a child under the age of 13 has provided personal information to us, please contact us, and we will make best efforts to immediately delete that information from our databases.
How to Access Your Personal Information
If you have provided personal, billing or other voluntarily provided information, you may access, review and make changes to it by emailing us at Cyndie@AncestressAwakening.com. To manage your receipt of marketing and non-transactional communications, you may unsubscribe by clicking the “unsubscribe” link located on the bottom of any related email from the Company. Emails related to the purchase or delivery of orders are provided automatically and are not able to be unsubscribed. We will try to accommodate any requests related to the management of personal information in a timely manner. However, it is not always possible to completely remove or modify information in our databases.
Governance
Our Website and the servers that make this Website available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to this Website. Any information you provide in subscribing to or visiting our Website will be transferred to the United States. By visiting our Website and submitting information, you authorize this transfer, processing, and use. It is our intent through the provision of this Privacy Policy to also comply to the fullest extent possible with the data protection regulations for Website visitors or users located outside of the United States. If you are a resident of a country outside of the United States and you feel that we have not complied with the relevant data protection regulations for your country, please contact us by sending an email to Cyndie@AncestressAwakening.com with your first and last name, your country of origin, and a summary of your concern or complaint. We will endeavor to respond at our earliest possible convenience to address your concern.
Assignment of Rights
In the event of an assignment, sale, joint venture, or other transfer of some or all of the Company’s assets, you agree that the Company can assign, sell, license or transfer any information that you have provided to us. Please note, however, that the purchasing party cannot use the personal data and information submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy without your prior consent.
Notification of Changes We reserve the right, at our sole discretion, to change, modify or otherwise alter this Privacy Policy from time to time as necessary to protect our users and to comply with a changing environment. Such changes and/or modifications shall become effective immediately upon the posting thereof. Please review this Privacy Policy regularly to remain updated on our current policy. We have no intention of making any changes to our Privacy Policy and practices to make them less protective of personal information collected in the past. Continued use of any of our programs or information obtained through or on the Website following the posting of changes and/or modifications constitutes acceptance of the revised Privacy Policy. Please be aware that, to the extent permitted by applicable law, our use of information is governed by the Privacy Policy in effect at the time we collect the information. Whenever we make changes to this Privacy Policy, we will update the date at the bottom of this page.
If you have any questions about this Privacy Policy, please contact us at Cyndie@AncestressAwakening.com.
This Privacy Policy was last updated July 29, 2021.